Management matters, but exactly how do leaders make a difference in their organizations and communities? What behaviors are effective, and why? And can we train leaders to become more effective? The purpose of this umbrella project is to examine – through various contexts – when and how leadership matters for outcomes in the public sector, and how we can train public managers to become more effective leaders. 

Effective recruitment practices are paramount to cultivating and bolstering a strong workforce. This project is based on a strategic partnership with the Behavioral Insights Team at the City of Scottsdale and conducts experimental evaluations of recruitment practices using electronic platforms, including social media (e.g., Facebook). The purpose of the project is to test and uncover effective practices for bolstering existing recruitment practices in local government as well as how to reduce various biases in the recruitment and hiring processes.