This case study reports an innovative e-government experiment by a local government in Seoul, South Korea—Gangnam-gu. A new local political leadership in Gangnam made strategic use of e-government applications to exert greater political control over the local civil service bureaucracy. Th e authors find that e-government applications possess political properties that can be applied effectively by the political leadership as instruments to improve control over the government bureaucracy as well as to enhance essential government accountability and transparency. Th e political circumstances underlying e-government development as well as its impact on local government are reported, along with key variables associated with this innovation and directions for future research.
Ahn, M. J., & Bretschneider, S. (2011). Politics of E-Government: E-Government and the Political Control of Bureaucracy. Public Administration Review, 71(3), 414-424.